[rt-users] purging dead tickets

[Kenneth Marshall]

On Thu, Mar 26, 2009 at 08:56:24AM -0400, Josh Greenberg wrote:
> I am in the middle of a rt2 to rt3 migration and I was wondering if its 
> possible to purge all the dead tickets from the database easily. I'm 
> sure I could perform a query that would find dead tickets in the Tickets 
> table but I doubt that would get rid of all the other references to 
> those tickets in other tables. I ask because more than half of our 
> database is dead tickets sent in by spammers in the days before we had a 
> good spam filter. It would be nice to trim it down to a reasonable size. 
> Ideally, I'd like to get rid of all the users that are associated with 
> these tickets as well. Is there a nice clean way to do this? Thanks.
> 
> Josh

Josh,

It will be easier to just move to RT 3 and then run shredder from
there then to try and delete them in RT 2.

Cheers,
Ken