[rt-users] rt-mailgate changing subject

Kevin Falcone falcone at bestpractical.com
Thu Mar 26 18:33:51 EDT 2009


On Mar 26, 2009, at 4:56 PM, Jon Baker wrote:

> I just started using custom subject tags with my RT and now my rt-
> mailgate is changing the subject to strange things, putting the ticket
> tag into the subject.  Is there a setting to prevent the subject from
> being changed by rt-mailgate?

This sounds like a bug I fixed in trunk with the ExtractSubjectTag
action, but you didn't provide a lot of information to go on.

-kevin



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