[rt-users] What are the default scrips for RT in v 3.6?

[Mark Grob]

I keep having an on going issue with the CC of an correspondence not  
getting an email. What are some of the key things I should look over?

I have it currently set to:

Event = On Correspondence

Action = Send correspondence to Requestor and CC.

Template = Correspondence Template.

Comments? It appears to work randomly.


-Mark Grob