[rt-users] rt-mailgate: how to give the Everyone pseudogroup the privelege "CreateTicket" ?

[Aleksey Tsalolikhin]

Hi.  I am configuring an email gateway for RT 3.8.2.

rt-mailgate fails with:

/opt/rt3/bin/rt-mailgate: connecting to
https://rt.example.com/rt//REST/1.0/NoAuth/mail-gateway
not ok - Could not load a valid user


The fine manual states,

     You also need to give the Everyone pseudogroup the privilege
     "CreateTicket" on all queues that rt-mailgate will be using,
     because mail requests are by default unauthenticated.

How do I give Everyone this privilege, please?  I don't see Everyone in my
RT Web interface when logged in as root, nor do I see any mention of
Everyone in $RT_HOME/etc/   ?

Best,
Aleksey