[rt-users] HTML templates for RT ?

[Tom Lahti]

>  - why isn't it possible by default to send HTML emails ? Text emails
> in Outlook are not very sexy.

Tech types, which would be a large percentage of RT users, abhor HTML email.
 I do.  I don't care about sexy, I care about information, and HTML-izing
something usually doesn't mean adding useful visual information, it usually
means clutter.

-- 
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   Tom Lahti
   BIT Statement LLC

   (425)251-0833 x 117
   http://www.bitstatement.net/
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