[rt-users] How to modify the ticket # format?

Kevin Falcone falcone at bestpractical.com
Tue May 12 11:25:34 EDT 2009


On May 12, 2009, at 11:11 AM, Eric_Malenfant at Mitel.com wrote:

> Well, I don't need to implement this style anymore - provided some  
> reasoning, and was agreed upon.
> What I would like to do, is now to increase the baseline of the  
> ticket # - I don't need to start @ 1- too low, so I want to start  
> around 1000.
> Any idea how I can increase this number?

As Ruslan mentioned earlier in this thread:
http://wiki.bestpractical.com/view/SetStartingId

-kevin



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