[rt-users] Installing and Using ExternalAuth

[Kevin Falcone]

On May 14, 2009, at 5:21 PM, Eric Chatham wrote:

> On Thursday, May 14, 2009 17:03, Kevin wrote:
>
>>> After I installed the ExternalAuth v0.05, I began modifying my
>>> RT_SiteConfig.PM to reflect the LDAP setup.  When I try to log onto
>>> through the Web Interface, I receive an error.  When I try logging
>>> in with the default "root" login, I get the same error, but when I
>>> click "back" I'm logged in (as root).  This only happens for the
>>> default "root" user for RT, otherwise no LDAP users can log in.
>>> Here is the Error from the Web Interface:
>>
>> You didn't define the ExternalAuthPriority array to tell the
>> externalauth
>> what to do.
>>
>> RT's internal auth is kicking in and recognizing the root user/pass
>
> Hello, Kevin.  Thank you for the reply.  Where do I define the array  
> at and how do I define it?

It is documented in the etc/RT_SiteConfig.pm that ships with the module
You should be copying that into your config and editing it

-kevin

>
>
>>
>>
>> error:  Can't use an undefined value as an ARRAY reference at /usr/
>> local/rt3/lib/RT/User_Vendor.pm line 56.
>>
>> context:  ...
>> 52:  $RT::Logger->debug( (caller(0))[3],
>> 53:  "Trying External authentication");
>> 54:
>> 55:  # Get the prioritised list of external authentication services
>> 56:  my @auth_services = @$RT::ExternalAuthPriority;
>> 57:
>> 58:  # For each of those services..
>> 59:  foreach my $service (@auth_services) {
>> 60:
>> ...
>>
>> code stack:  /usr/local/rt3/lib/RT/User_Vendor.pm:56
>> /usr/local/rt3/lib/RT/User_Vendor.pm:359
>> /usr/share/rt3/html/Callbacks/ExternalAuth/autohandler/Auth:35
>> /usr/share/rt3/html/Elements/Callback:85
>> /usr/share/rt3/html/autohandler:240
>>
>> -------------------------------------------
>>
>> I should stress, I'm not modifying the RT_Config.pm settings in /etc/
>> rt3.  I'm having a problem seeing the $rtname display our company
>> domain.  It still shows example.com.
>>
>> Here are my /etc/rt3/RT_SiteConfig.pm settings:
>>
>> Set($WebPath, "/rt3");
>> Set($rtname, "broadvox.local");
>> Set($Orginization, 'broadvox.local');
>> Set($CorrespondAddress, 'echatham at broadvox.net');  
>> Set($CommentAddress,
>> 'echatham at infotelecom.us'); Set($Timezone, 'US/Eastern');
>> Set($DatabaseType, 'mysql'); Set($WebBaseURL,
>> 'http://rt.broadvox.local/'); Set(@Plugins,
>> qw(RT::Authen::ExternalAuth));
>>
>> # LDAP
>> Set($AuthMethods, ['LDAP', 'Internal']); Set($LdapExternalAuth, 0);
>> Set($LdapExternalInfo, 0); Set($LdapAutoCreateNonLdapUsers, 1);
>> Set($LdapAttrMap, {'Name' => 'sAMAccountName',
>>                'EmailAddress' => 'mail',
>>                'Orginization' => 'o',
>>                'RealName' => 'cn',
>>                'ExternalContactInfoId' => 'dn',
>>                'ExternalAuthId' => 'sAMAccountName',
>>                'Gecos', => 'sAMAccountName',
>>                'WorkPhone', => 'telephoneNumber',
>>                'Address1' => 'streetAddress',
>>                'City' => 'l',
>>                'State' => 'st',
>>                'Zip' => 'postalCode',
>>                'Country' => 'co'});
>> Set($LdapRTAttrMatchList, ['ExternalContactInfoId', 'Name',
>>                        'EmailAddress', 'RealName',
>>                        'WorkPhone', 'Address2']);
>> Set($LdapEmailAttrMatchList, ['mail', 'mailRoutingAddress',
>>                           'mailAlternateAddress']);
>> Set($LdapEmailAttrMatchPrefix, ['', 'smtp', 'SMTP:']);
>> Set($LdapServer, 'clehbdc01.broadvox.local'); Set($LdapBase,
>> 'OU=USA,DC=broadvox,DC=local'); Set($LdapFilter,
>> '(objectClass=user)'); 1;
>>
>> ----------------------------------
>>
>> Thank you for your assistance. :)
>>
>>
>> -Eric
>
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