[rt-users] Templates - Acceptable Fields?

Jeff Lucas jlucas at eagleinvsys.com
Mon May 18 12:46:31 EDT 2009


I attempted to add the following to my AutoReply template...


This ticket is owned by:

	"{$Ticket->Owner()}"

Unfortunately, Owner() results in just the users ID (i.e. "63") which is
meaningless to most folks.  Instead, I'd like to include the owner's
Name and/or email address.  I do not see either in the "ACCEPTABLE
FIELDS" at http://wiki.bestpractical.com/view/Template_Fields.

Anyone know what it would be?

Thanks.



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