[rt-users] RT Attachment problem

[Aaron Guise]

Sorry, I meant LONGBLOB rather than VARBINARY.

*Regards,*

*Aaron Guise
[image: Phone]  07 854 7824
[image: Mobile]027 212 6638
[image: Email]aaron at guise.net.nz*



On Tue, May 19, 2009 at 8:38 AM, Aaron Guise <aaron at guise.net.nz> wrote:

> Hi,
>
> I too had a similar problem with them attachments.
> I am just working on some perl scripts to correct this.  It is just due to
> the conversion of the longtext field to varbinary with from the schema
> upgrade script.
>
> I have tested my theory and was able to get them working.  I could supply
> you these scripts and instructions if you are still having trouble and wish
> to upgrade.
>
>
>  On Fri, Apr 24, 2009 at 10:27 AM, Hossein Rafighi <
> Hossein.Rafighi at triumf.ca> wrote:
>
>> Hi,
>>
>> We upgraded our RT system from 3.6.2 to 3.8.1 without any error. We did
>> apply steps in UPGRADING.mysql as per instructions.
>> The problem we are having is that any attachment with old tickets are
>> treated as URL. Upon clicking on them a web page with url to that
>> attachment is displayed with body of the page containing the url address
>> instead of the actual image! Any new ticket created after the upgrade
>> now displays attachments inside the body of the ticket as: "Subject:
>> speed.jpg"! I am aware of similar problem on the web like
>> http://www.gossamer-threads.com/lists/rt/users/79354 but running
>> schema.mysql-4.0-4.1.pl (for the second time) didn't help.
>>
>> My SHOW CREATE TABLE Attachments:
>> | Attachments | CREATE TABLE `Attachments` (
>>  `id` int(11) NOT NULL auto_increment,
>>  `TransactionId` int(11) NOT NULL,
>>  `Parent` int(11) NOT NULL default '0',
>>  `MessageId` varchar(160) character set ascii default NULL,
>>  `Subject` varchar(255) default NULL,
>>  `Filename` varchar(255) default NULL,
>>  `ContentType` varchar(80) character set ascii default NULL,
>>  `ContentEncoding` varchar(80) character set ascii default NULL,
>>  `Content` longblob,
>>  `Headers` longtext,
>>  `Creator` int(11) NOT NULL default '0',
>>  `Created` datetime default NULL,
>>  PRIMARY KEY  (`id`),
>>  KEY `Attachments2` (`TransactionId`),
>>  KEY `Attachments3` (`Parent`,`TransactionId`)
>> ) ENGINE=InnoDB AUTO_INCREMENT=21034 DEFAULT CHARSET=utf8 |
>>
>>
>>
>> Any help is appreciated.
>> Cheers,
>> Hossein
>> --
>>
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