[rt-users] Problems with RT 3.8.2 - Apache

Arthur Furlan arthur at mpsinf.com.br
Tue May 19 07:18:13 EDT 2009


Eric Chatham wrote:
> On Monday, May 18, 2009 15:55, Nimbius Wrote:
> 
>> doublecheck the configuration of your database to make sure the rt_user
>> and rt_pass actually exist and permit login...looks like thats where its
>> failing
> 
> rt_user is the user, and rt_pass is the password.  I'm still having a problem. :/
> 
> mysql> use mysql
> Reading table information for completion of table and column names
> You can turn off this feature to get a quicker startup with -A
> 
> Database changed
> mysql> UPDATE user SET Password=PASSWORD('rt_pass') WHERE user='rt_user';
> Query OK, 1 row affected (0.00 sec)
> Rows matched: 1  Changed: 1  Warnings: 0
> 
> mysql> FLUSH PRIVILEGES;
> Query OK, 0 rows affected (0.01 sec)
> 
> mysql> quit
> Bye

	Have you granted access to this user access on the database?


mysql> GRANT ALL ON rt_db.* TO rt_user at localhost;
...
mysql> FLUSH PRIVILEGES;
...


-- 
Atenciosamente,

Arthur Furlan
arthur at mpsinf.com.br



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