[rt-users] Custom actions using another pre-configured action

Thomas Fluch FluchT at wyeth.com
Wed May 20 09:21:53 EDT 2009


Maybe you could create just two scrips, one with your custom action and one with a predefined action and both with the same condition.
 
Then both scrips should be executed.

>>> Italo Valcy <italovalcy at gmail.com> 2009-05-20 15:15 >>>

Hello guys,

I'm creating a custom action and I need to use another pre-configured action, Notify CCs. I didn't find a way to do this.

Really, I need that 'on create' 'modify the ticket subject' and 'send a mail to CCs whatchers with the new subject'. 

Anyone can help-me?

Thanks for any help.
-- 
Saudações,

Italo Valcy :: http://wiki.dcc.ufba.br/~ItaloValcy 

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