[rt-users] RT 3.6.5 causes connection aborts resulting in 500 error

Tom Lahti toml at bitstatement.net
Wed May 20 18:58:48 EDT 2009


Kage wrote:
> Well, to reiterate what I said, I did try other Apache2 pages while it
> was broken.  They load just fine with no errors, including Perl
> scripts.  CPU load is 0%, Load is 0.01 or around there across the
> board.  Memory is about the same as after the VM boots up (about 100MB
> in use).  The logs say exactly the same thing as in my first E-Mail.
> I'm not sure how else to narrow it down.  Nothing else is
> disfunctional in the VM except for RT.  I have also rebuilt this VM
> from scratch about 4 times now trying to see if perhaps that is an
> issue in and of itself, and the error is recurring.
> 
> Any other ideas?  I can't seem to narrow it down any more using these methods.

OK, that's excellent.  It means its confined to one of RT or the RT/Apache
interface you are using.  Are you using fastcgi or ....?  What version is it?

You could also try upgrading to RT 3.8.2.

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   Tom Lahti
   BIT Statement LLC

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