[rt-users] Everything's plaintext

[Lamers, Dan]

These are the settings I use to accept incoming formatted messages
 
Set($TrustHTMLAttachments, 1);
Set($PreferRichText, 1);

Hope this helps!

Regards, 
Dan

 

________________________________

From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Rob
Munsch
Sent: Friday, May 22, 2009 2:16 PM
To: rt Users
Subject: [rt-users] Everything's plaintext


Good your-time-here, list:

I have

Set($MessageBoxRichText, 1);
Set($PreferRichText, 1);

yet all messages coming in - or going out! - are plaintext.  I can
compose something using the wysiwyg bar, but none of the formatting is
kept.  Worse, everything seems to be double-spaced, making every ticket
twice as long as it needs to be.

What other settings have I missed to get this working?

-- 
/chown -R us:us /yourbase