[rt-users] send sms where chosing a yes value on custom field

[Emmanuel Lacour]

On Mon, May 25, 2009 at 02:50:15PM +0000, hanane ourdani wrote:
> hi all,
> 
> Is there a way to send a sms to some persons when i chose yes on a
> particular custom field.
> 
> thank you very much


You can set up a scrip that send an sms when a customfield value is
changed. 
You will find some scrips conditions and actions examples here to help
you: http://wiki.bestpractical.com/. 
To send a sms from your RT server, you can use smstools:
http://smstools.meinemullemaus.de/.