[rt-users] Simple Search functionality

Jeff Lucas jlucas at eagleinvsys.com
Tue May 26 11:13:54 EDT 2009


That worked.  Thank you, Basti.


-----Original Message-----
From: Bastian Ballmann [mailto:ballmann at patronas.de] 
Sent: Tuesday, May 26, 2009 10:57 AM
To: Jeff Lucas
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Simple Search functionality

Hi,

Jeff Lucas schrieb:
>
> I searched thru RT_Config.pm and the RT Wiki but could not find the 
> answer... it appears that the Simple Search tool in RT only reports on 
> unresolved tickets. Is that true?
>
Just add the keyword "resolved" to your search string to get resolved 
tickets.
Greets

Basti

-- 
Bastian Ballmann

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fax +49 (0)761 400688-50

ballmann at patronas.de
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