[rt-users] FW: RT-Mailgate + Postfix on SLES10 Not Receiving Mail

Victor Gehring vgehring at lanusa.com
Mon Nov 2 11:28:50 EST 2009


-----Original Message-----
From: Alan Premselaar [mailto:alien at 12inch.com] 
Sent: Thursday, October 29, 2009 10:33 PM
To: Victor Gehring
Cc: 'RT-Users at lists.bestpractical.com'
Subject: Re: [rt-users] RT-Mailgate + Postfix on SLES10 Not Receiving Mail



On 09/10/30 7:56, Victor Gehring wrote:
[snip...]
>
> Oct 29 18:17:35 dt-rt postfix/local[7122]: ED9E318235:
> to=<???/opt/rt3/bin/rt???mailgate ??????queue General ??????action
> correspond ??????url http://10.0.1.6/@dt-rt.yyy.com>,
> orig_to=<helpdesk at dt-rt.yyy.com>, relay=local, delay=1, status=bounced
> (unknown user: "???/opt/rt3/bin/rt???mailgate ??????queue general
> ??????action correspond ??????url http://10.0.1.6/")
Victor,

your problem lies in the lines above.  you apparently have some 
non-ascii / non-printable characters in your alias definition which 
postfix is choking on.  make sure that when you're editing your aliases 
file that you're using single-byte ASCII characters and not double-byte 
or extended ASCII characters.

hope this helps.

Alan



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