[rt-users] Resolved Time Stamp not set if ticket is resolved by Scrip from RT_System

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

I'd love to do this, drop me a tiny hint where to start from ;-)

Torsten 


Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius (Stellv.), Reiner Heiken (Stellv.), Bruno Mang, Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne



-----Urspruengliche Nachricht-----
Von: Jesse Vincent [mailto:jesse at bestpractical.com] 
Gesendet: Montag, 2. November 2009 18:10
An: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID
Cc: rt-users at lists.bestpractical.com
Betreff: Re: [rt-users] Resolved Time Stamp not set if ticket is resolved by Scrip from RT_System




On Mon, Nov 02, 2009 at 05:22:45PM +0100, Brumm, Torsten / Kuehne + Nagel / Ham MI-ID wrote:
> Hi,
> we figured out during the last weeks, that a ticket resolved by a scrip has no resolved time stamp set, is this a know behavior or a simple bug? We are still under RT 3.6.5.

"lack of a feature" - I'd take a patch.
> 
> Torsten
> 
> Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann 
> (Vors.), Dirk Blesius (Stellv.), Reiner Heiken (Stellv.), Bruno Mang, 
> Alfred Manke, Christian Marnetté (Stellv.), Mark Reinhardt (Stellv.), 
> Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 
> 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: 
> Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender 
> Verwaltungsrat: Klaus-Michael Kuehne
> 
> 
> 
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