[rt-users] Anyway to make comments "internal"?
John David Chapman
johndchapman at hotmail.com
Thu Nov 5 06:54:56 EST 2009
Hi,
I have given my customer rights to see a queue and see comments: Config >
Queues > (select queue) > User Rights (then under the user you require,
select “see queue”, “ShowTicketComments”, and “see ticket”)
However, Is there any way I can make certain (not all!) comments internal?
So that my staff (NOT my customer) may only see them?
Thanks
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