[rt-users] Missing menu items - show results etc.

[Jesse Vincent]

On Fri, Nov 06, 2009 at 02:03:10PM +0100, Bjoern Schulz wrote:
> Hi RT-Users,
> 
> after upgrading from 3.8.4 to 3.8.6 we are missing in the ticket menu 
> (on the left side) the items 'Show Results' and ' Bulk Update and 
> 'graph' after picking a ticket from a search result list.
> The last search is deleted too.
> Is this a new feature?

It's certainly not. Just at a guess, are you using RT's WebExternalAuth?
(is that variable set to true in your RT_SiteConfig.pm?) If so, is
WebExternalAuthContinuous set to true as well?