[rt-users] Perl is Broken after Centos 5.4 update

[Mike]

RT has been down now for over a week.
The first thing I tried was to run "make testdeps", which fails.
I can and did run "perl test-dependencies --mysql --modperl2" and installed dependencies.
This allowed me to get httpd back up but not RT.
This server is also a co-host for Moodle, which is running fine.
RT had been running, on this system, for over a year.
For the last 6 months, it did not have access to updates, prior to, it got them ~weekly with no problems.

At this point, I think my only option is to port the data and move on to another platform.
Does anyone know of any documents on migrating RT and RTFM to a new host? I also want to convert from mysql to postgresql.

Thank you, Mike

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jason A. Smith
Sent: Friday, November 13, 2009 3:40 AM
To: Mike
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Perl is Broken after Centos 5.4 update

Have you tried running rt-test-dependencies to verify that everything is installed properly after your update?  I am running rt 3.8.6 on RHEL5.4 with no problems, after manually installing a few modules to satisfy the dependency test script.  I am not using RTFM though.

~Jason


On Thu, 2009-11-12 at 21:27 -0800, Mike wrote:
> I am disappointed to report that the fix did not resolve my issues.
> 
> I still receive “httpd dead but subsys locked” when restarting httd.
> 
> When I try to get to RT, it attempts to open a xxxx.part file. xxxx 
> changes each time.
> 
>  
> 
> Are there other cpan modules that I need to install?
> 
> Could there be scripts that are no longer available?
> 
> FYI. I am also running RTFM.
> 
>  
> 
> Thank you in advance,
> 
> -Mike Sitzer
> 
> 707.477-4077
> 
>  
> 
> From: Mathieu Longtin [mailto:mathieu at closetwork.org]
> Sent: Wednesday, November 11, 2009 9:02 PM
> To: Mike at thesheengroup.com
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Perl is Broken after Centos 5.4 update
> 
> 
>  
> 
> How to fix it:
> cpan File::Temp
> 
> How to future proof it:
> Setup cpan to install File::Temp in site_perl instead of the default 
> location, that way it won't get overwritten next time perl is updated.
> 
> --
> Mathieu Longtin
> 1-514-803-8977
> 
> 
> 
> On Wed, Nov 11, 2009 at 11:48 PM, Mike <Mike at thesheengroup.com> wrote:
> 
> Does anyone have suggestions on how to repair perl after Centos-5.4 
> upgrade?
> 
>  
> 
> I was running Centos 5.2, mysql and modperl2.
> 
> 
> Update brought down Centos 5.4 and a gazillion other updates. 
> 
> 
> After which: 
> 
> 
> Apache would not start. 
> 
> 
> "make testdeps" will not run with *** No rule to make target 
> `testdeps'.  Stop. error.
> 
> 
> installed dependancies using "perl sbin/rt-test-dependencies 
> --with-mysql --with-modper2 --install
> 
> 
> Apache starts with “httpd dead but subsys locked” error.
> 
> 
>  
> 
> 
> - yum upgrade perl-File-Temp
> 455 packages excluded due to repository priority protections Setting 
> up Upgrade Process
> Package(s) perl-File-Temp available, but not installed.
> No Packages marked for Update
> 
> 
>  
> 
> 
> I see a lot of talk about how redhat messed up perl, but I have not 
> seen clear instructions on how to fix or prevent it again.
> 
>  
> 
> -Mike Sitzer
> 
> 
>  
> 
> 
> 
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> 
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> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
> 
> 
>  
> 
> 
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> 
> Community help: http://wiki.bestpractical.com Commercial support: 
> sales at bestpractical.com
> 
> 
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