[rt-users] "Update Ticket" takes too long

Rui Vitor Figueiras Meireles rui-f-meireles at telecom.pt
Tue Nov 17 05:13:17 EST 2009


Hi. I finally have my RT installation configured and in production.

For now everything seems to be ok, but it takes too long (about 10 seconds) whenever someones updates a ticket in the web interface (send a reply or a comment). This happens even without adding an attachment. However, all other operations are very quick, its just this functionality.

Does anyone know what could be happening? Thank you.



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