[rt-users] Alternate email addresses for user accounts

[Matt Adams]

Folks:

Is there any way to have alternate email addresses per user account?  I 
read something about this on the wiki wish lists but couldn't find any 
more current information about it.

We have staff members who may use more than one email address.  Our LDAP 
tree, by which we are authenticating, already knows about these email 
addresses.

It would be advantageous if RT was able to figure out that 
bob.jones at example.org and bob at example.org were actually the same person.

Has anyone had any success in implementing something that would grant RT 
this capability or am I up a creek and just need to force everyone to 
use the same email address?


Thanks in advance,

Matt
-- 
Matt Adams
Development & Network Services, Cypress Interactive
http://cypressinteractive.com, http://edsuite.com