[rt-users] Set Due Date - Child Tickets

TONY JOHN - ERS, HCL Tech tonyjohn at hcl.in
Wed Nov 25 04:14:19 EST 2009


Hi ,

I'm trying to set the Due date  of  the child Ticket.But my scrips is giving some error.Please find below  the Custom action clean up code used for the same:

my $link = $self->TicketObj->DependedOnBy->Next;
my $duedate = RT::Date->new($RT::SystemUser);
my $hours_duetime = 24;
$duedate->Set(Format=>'unix', Value=>$hours_duetime);
$self->TicketObj->SetDue($duedate->ISO);
$link->BaseObj->SetDue($duedate->ISO);
return 1;



Error : Log File

[Wed Nov 25 09:08:30 2009] [debug]: Committing scrip #11 on txn #114748 of ticket #1972 (/usr/lib/perl5/vendor_perl/5.10.0/RT/Scrips_Overlay.pm:190)
[Wed Nov 25 09:08:30 2009] [error]: Scrip 125 Commit failed: Can't call method "BaseObj" on an undefined value at (eval 1531) line 8.

Any help?

Regards,
Tony

DISCLAIMER:
-----------------------------------------------------------------------------------------------------------------------

The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. 
It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in 
this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. 
Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of 
this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have 
received this email in error please delete it and notify the sender immediately. Before opening any mail and 
attachments please check them for viruses and defect.

-----------------------------------------------------------------------------------------------------------------------
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091125/ed0c3563/attachment.htm>


More information about the rt-users mailing list