[rt-users] RTFM

[Joop]

Richard Pijnenburg wrote:
>
> Hi Joop,
>
>  
>
> I haven't defined any CustomFields.
>
> The Content field is for the text that needs to be included in the RT 
> ticket when I select it.
>
The Content field is a regular RT CustomField. I use WikiText but you're 
free to use the other types aswell.
Login with enough rights to add CustomFields, goto 
Configuration->CustomFields: Create
Enter a name, description,Type, AppliesTO(RTFM Articles) <---- That is 
what you should select.
After creating it make sure to use 'Applies to'  to add it to one of 
your classes.

Regards,

Joop

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