[rt-users] Content-Transfer-Encoding e-mail header

[Lander, Scott]

 Got to thinking about this for a minute, and I think that Ubuntu actually uses exim, not sendmail - you can check by running sendmail -bV, which should give the version of sendmail (or exim) you are using...

If it is exim, it should be completely 8bit clean.   So, someone in the middle is blocking it.

You might try not allowing rich text emails, by changing adding this to your RT_SiteConfig.pm



Set($MessageBoxRichText, 0);

At least, I think that's what this will do!  :)






-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Roode, Eric
Sent: Thursday, October 01, 2009 2:20 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Content-Transfer-Encoding e-mail header


From: Lander, Scott [mailto:slander at hearstsc.com]
Sent: Thursday, October 01, 2009 1:49 PM
To: Roode, Eric; rt-users at lists.bestpractical.com
Subject: RE: Content-Transfer-Encoding e-mail header


> I think newer sendmails takes a -B option of 7BIT, or 8BITMIME.
> Check your sendmail man pages.   Test it on the command line.
> Fix it by copying the sendmail lines from your RT_Config.om to your
RT_SiteConfig.pm, and changing them there (and, then restarting
apache...)


Thanks for the tip.  It didn't seem to help.  With -B 8BITMIME,
messages were delivered locally, but not out to the outside world,
whether Content-Transfer-Encoding was there or not.  With
-B 7BIT, messages were delivered locally, but did not make it
to the outside world if the Content-Transfer-Encoding header
was present (i.e., the same behavior as before).

- Eric


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