[rt-users] Get a list of overdue tickets
Mathieu Longtin
mathieu at closetwork.org
Wed Oct 7 14:49:34 EDT 2009
Hi,
I'm trying to make two searches for a dashboard:
- All tickets that were closed after their due datet/time.
- All tickets that are open and have a past due date.
I can't seem to build a search comparing "Due" and "Closed", nor one
comparing "Due" and "sysdate".
Thanks for your help
--
Mathieu Longtin
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