[rt-users] Ticket links missing after upgrade of RT server.

Jason A. Smith smithj4 at bnl.gov
Fri Oct 9 16:03:09 EDT 2009


On Fri, 2009-10-09 at 11:46 -0400, Jesse Vincent wrote:
> 
> On Fri, Oct 09, 2009 at 11:44:44AM -0400, Jason A. Smith wrote:
> > I am in the process of preparing a new upgraded RT server and after
> > dumping our current DB, loading it into the new test RT server and
> > following the DB upgrade procedures, everything seems to look okay,
> > except for missing ticket links.  When I try to display an old ticket
> > that should have a link to another ticket, no link is shown in the Link
> > box and I get this error message in my server logs:
> 
> At a quick guess, you changed your $Organization. You should not do
> that.

Yup, that was it, typo there.  I thought it was probably something in
the config and I double checked my rtname and some other things, just
forgot about that one.

Thanks,
~Jason


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