[rt-users] RT ticket status via email

[Praveen Velu]

Dear All

I am using RT3.8 in lenny.  Is there any way that requester can know his ticket status via email at any time?
Thanks in advance 

-Praveen-
 		 	   		  
_________________________________________________________________
Begin your day with a strong dose of news, sports, entertainment and more on MSN India
http://in.msn.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091014/bd69685c/attachment.htm>