[rt-users] RT 3.8.5 : User logged out on 'simple search' or ticket creation.

[Aaron Guise]

Hi,
Did you complete all the actions in UPGRADING.mysql?  If not then this will
cause the issue that you speak of.

--
Regards,

Aaron

On Tue, Oct 6, 2009 at 5:18 AM, Bennett, Bevan (IS)
<Bevan.Bennett at ngc.com>wrote:

>  I'm trying to upgrade my installation to 3.8.5, but early testing showed
> a rather odd bug that I don't see mentioned elsewhere in the list.
>
> Once logged in, if a user goes to 'Simple Search', enters a numeric
> search term, then presses enter, they are logged out and sent back to
> the login screen.
> Oddly, this does not occur if they search for a username or subject
> term, or if they click the search button rather than pressing enter.
> If they re-authenticate, they then go directly to the requested search
> results.
> This also applies to the search box on the home page, and happens reliably.
>
> Worse, the same thing occurs whenever a user creates a new ticket.
>
> Has anyone else run into this problem before? Any ideas where I could be
> looking for the solution?
>
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