[rt-users] Remove Watchers on Owner Change

[Jerrad Pierce]

On Thu, Oct 29, 2009 at 10:22, Seth Lake <slake at bcssi.com> wrote:
> Looking for a way (scrip?) to remove non-owner/requester/admin CCs on
> take or ownership change.
>
> We have a big group of CCs when a ticket comes in, once one of the
> helpdesk group takes the ticket I want the people that aren't directly
> involved out off the watchers list.
Look at my squelch remote recipients scrip as a starting point?

http://www.gossamer-threads.com/lists/rt/users/88831?nohighlight=1#88831

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