[rt-users] AT 1.2.4b1 with RT 3.8.4 install fails Can't locate object method "ACLEquivalenceObjects" via package "RTx::AssetTracker::System"

Susan McClure smcclure at rice.edu
Tue Sep 1 11:59:46 EDT 2009


I am installing RT 3.8.4 on RHE Linux 5.  I have added many extensions OK,
but when I try to install Asset Tracker 1.2.4b1, the make install fails  
after
populating AssetTracker database schema with the
error:
======================
> Now populating AssetTracker database schema.
> Creating database schema.
> Done setting up database schema.
> Now inserting AssetTracker database ACLs
> WARNING:  sequence "at_types_id_seq" only supports USAGE, SELECT, and 
> UPDATE privileges
> WARNING:  sequence "at_assets_id_seq" only supports USAGE, SELECT, and 
> UPDATE privileges
> WARNING:  sequence "at_ips_id_seq" only supports USAGE, SELECT, and 
> UPDATE privileges
> WARNING:  sequence "at_ports_id_seq" only supports USAGE, SELECT, and 
> UPDATE privileges
> Done setting up database ACLs.
> Now inserting AssetTracker data
> Creating Superuser  ACL...done.
> [Tue Sep  1 15:54:59 2009] [debug]: About to think about scrips for 
> transaction #98 (/usr/site/rt-3.8/local/lib/RT/Transaction_Overlay.pm:163)
> [Tue Sep  1 15:54:59 2009] [debug]: About to think about scrips for 
> transaction #99 (/usr/site/rt-3.8/local/lib/RT/Transaction_Overlay.pm:163)
> Creating groups...85.86.done.
> [Tue Sep  1 15:54:59 2009] [crit]: Can't locate object method 
> "ACLEquivalenceObjects" via package "RTx::AssetTracker::System" at 
> /usr/site/rt-3.8/local/lib/RT/Principal_Overlay.pm line 327, <DATA> 
> line 273. (/usr/site/rt-3.8/local/lib/RT.pm:377)
> Can't locate object method "ACLEquivalenceObjects" via package 
> "RTx::AssetTracker::System" at 
> /usr/site/rt-3.8/local/lib/RT/Principal_Overlay.pm line 327, <DATA> 
> line 273.
> Creating types...make: *** [initdb] Error 255
==========================================

I ran the following for the install:

- export RTHOME=/usr/site/rt-3.8
- export PERL5LIB=/usr/site/postgresql/lib

- ./configure --prefix=/usr/site/rt-3.8 --with-db-type=Pg 
--with-db-admin=postgres --with-db-database=rt38 
--with-rt-local=/usr/site/rt-3.8/local 
--with-rt-localhtml=/usr/site/rt-3.8/share/html 
--with-rt-lib=/usr/site/rt-3.8/local/lib

- make

- make install

I can only find a couple recent Asset Tracker mailing list questions, 
and they just mentioned getting an
installing the new package, 1.2.4b1 and it worked.

Any suggestions??

Thanks,
Susie McClure



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