[rt-users] Error - DBD::mysql::st execute failed: MySQL server has gone away

[Baskaraganesan Natarajan]

Retrying...

________________________________
From: Baskaraganesan Natarajan
Sent: Friday, September 04, 2009 2:46 PM
To: 'rt-users at lists.bestpractical.com'
Subject: Error - DBD::mysql::st execute failed: MySQL server has gone away
Sensitivity: Confidential

Hi,

I have RT up in a Fedora 9 box.  It was working properly.  All of a sudden I see the following error when trying to create a ticket.

DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm line 71.

I saw the same message in the mail achieve. It says this error is related to loss of connection with the mysql sever.  But I see mysqld running before and after the error.  I don't see any error or message in the SQL server.

I see the following lines in

/var/log/rt3/rt.log
============
 [Fri Sep  4 08:17:23 2009] [debug]: RT::Ticket=HASH(0xbc4df9dc) tried to load a bogus ticket: 469 (/usr/lib/perl5/vendor_perl/5.10.0/RT/Ticket_Overlay.pm:172)
[Fri Sep  4 08:17:23 2009] [crit]: HasRight called with no valid object (/usr/lib/perl5/vendor_perl/5.10.0/RT/Principal_Overlay.pm:322)
[Fri Sep  4 08:17:23 2009] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm:67)
[Fri Sep  4 08:17:23 2009] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm:71)

/var/log/httpd/error_log
================
[Fri Sep  4 08:17:23 2009] [crit]: HasRight called with no valid object (/usr/lib/perl5/vendor_perl/5.10.0/RT/Principal_Overlay.pm:322)
[Fri Sep  4 08:17:23 2009] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm line 67. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Store/DBI.pm:67)
[Fri Sep  4 08:17:23 2009] [warning]: DBD::mysql::st execute failed: MySQL server has gone away at /usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm line 71. (/usr/lib/perl5/vendor_perl/5.10.0/Apache/Session/Lock/MySQL.pm:71)

Am I missing something her, can someone please help.

Thanks,
Baskar N



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