[rt-users] Stop viewing in RT at a Glance
Drew Barnes
barnesaw at ucrwcu.rwc.uc.edu
Wed Sep 9 10:20:16 EDT 2009
I have never replaced MyRequests, I do it as a separate file in
local/html/Elements and add PerQueue to $HomepageComponents in
RT_SiteConfig.pm
On 9/9/09 9:30 AM, "Lander, Scott" <slander at hearstsc.com> wrote:
> Drew,
>
> in 3.8.4, in share/html/Elements/MyRequests, if just says
> %# END BPS TAGGED BLOCK }}}
> %# DEPRECATED
> <& /Elements/ShowSearch, Name => 'My Requests' &>
>
> But, I copied the block from the wiki to local/html/Elements/MyRequests, and
> restarted apache.
> However, I don't see a search "MyRequests" in the search drop down. Am I
> doing something wrong, or looking in the wrong place?
>
> -----Original Message-----
> From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu]
> Sent: Wednesday, September 09, 2009 9:15 AM
> To: Jerrad Pierce; Lander, Scott
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Stop viewing in RT at a Glance
>
> This hasn't been updated on the wiki since 3.2.2 (as far as I know) but it
> should work with minimal tweaking.
> http://wiki.bestpractical.com/view/TicketsPerQueue
>
>
> On 9/8/09 5:53 PM, "Jerrad Pierce" <jpierce at cambridgeenergyalliance.org>
> wrote:
>
>> Take away their ability to SeeTicket in the unwanted queues,
>> otherwise, you'll have to have a custom glancelet/widget (not
>> dashboard, those are something else) for each group.
>
> --
> Drew Barnes
> Applications Analyst
> Network Resources Dept.
> Raymond Walters College
>
>
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--
Drew Barnes
Applications Analyst
Network Resources Dept.
Raymond Walters College
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