[rt-users] Problems with rt-shredder / rt-validator

[Ruslan Zakirov]

Hi Sven,

rt-validator lacks some checks regarding links and probably doesn't
catch many cases regarding Links table.

On Thu, Sep 10, 2009 at 12:35 PM, Sven
Sternberger<sven.sternberger at desy.de> wrote:
> Hello!
>
> RT3.8.4/mysql5/ScientificLinux 5 (RHEL-Clone)
>
> I try to erease an old tickets from our RT, but this fails with the
> message "Couldn't wipeout object: Can't call method "IsLocal" on an
> undefined value at /opt/rt3/sbin/../lib/RT/URI.pm line 249, <STDIN> line
> 1."
>
> I tried rt-validator. But this don't help, the ticket can't be
> wipeout afterwards. *
>
> If I try to open the ticket in the Web-UI, the Link-Box is missing
> instead there is the message Can't call method "Object" on an undefined
> value at /opt/rt3/bin/../lib/RT/URI.pm line 232"
>
> I found one record in the Links table which referenced this ticket
> (as LocalBase). I deleted this record, but the problem remains. *
>
> (* on a test machine, with copy of the production data)
>
> Any ideas what I can do to repair the DB?
>
> best regards!
>
> sven
>
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-- 
Best regards, Ruslan.