[rt-users] Searching by groups of users

[Jerrad Pierce]

> Is this kind of search possible?
Not natively.

> Or do I simply have to make a large
> search with a section of  LastUpdatedBy != 'user1' OR  LastUpdatedBy !
> = 'user2' OR ... for 30 or so users?
Correct. But you could create a callback that expands 'LastUpdatedGroup'
into the alternated series of 'LastUpdateBy'. Which is better depends upon
your Perl/RT-fu, how generic a tool you desire, and how often groups change.

Note that you can also add more status levels.
http://wiki.bestpractical.com/view/CustomStatuses

Use of the priority field might also be a workable alternative.
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