[rt-users] AT 1.2.4b1 with RT 3.8.4 install fails Can't locate

Lander, Scott slander at hearstsc.com
Mon Sep 21 07:43:58 EDT 2009


Another way around this error is to add the sub routine to the system.pm file in the src directory before doing the make.    The results are the same, but, at least you don't see the error!

________________________________
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Natxo Asenjo
Sent: Saturday, September 19, 2009 2:43 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] AT 1.2.4b1 with RT 3.8.4 install fails Can't locate

On Fri, Sep 18, 2009 at 11:53 PM, Susan McClure <smcclure at rice.edu<mailto:smcclure at rice.edu>> wrote:
Hi,
I am finally back to working on this... but I am now trying to install AT 1.2.4b1 on
RT 3.8.5 on a RHE Linux system.  I am still having the failure, after modifying
the  /opt/rt3/local/lib/RTx/AssetTracker/System.pm file as suggested.  I still fail.
Do you have any other suggestions, esp. with 3.8.5 ?

I modified it after the "make" and before the "make install" but still fail with
similar error:

[knip]

[Fri Sep 18 21:43:31 2009] [crit]: Can't locate object method "ACLEquivalenceObjects" via package "RTx::AssetTracker::System" at /opt/rt3/lib/RT/Principal_Overlay.pm line 327, <DATA> line 323. (/opt/rt3/local/lib/RT.pm:377)
Can't locate object method "ACLEquivalenceObjects" via package "RTx::AssetTracker::System" at /opt/rt3/lib/RT/Principal_Overlay.pm line 327, <DATA> line 323.
Creating types...make: *** [initdb] Error 255

ok, I'm sorry, I guess I was not specific enough. You do not need to re-make the installation of AT, you are done with it once you saw the error. What you need to do is just modify the System.pm file and add the new subroutine.

I have here a installation instruction for debian lenny and RT 3.8.4 (but it is a source installation, so it should be not very different in RH): http://test.asenjo.nl/index.php/Installation_on_debian_lenny#Installation_Asset_Tracker

I plan to document the installation for centos, when I get some free time (now it is very busy professional and personally).

Let me know if it works!

Natxo
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