[rt-users] Need to Merge Users; can't install extension

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Mon Sep 21 11:28:07 EDT 2009


I also need doc about that extention, how it works, for exemple, if I 
keep two users, who have both access to the same tickets, if those users 
can stay "unprivileged"... If you find some documentation, please share it !

thanks
Laetib

Roode, Eric a écrit :
> Hello all,
>  
>     I need to merge a few users.  The "Extensions" page of the wiki 
> says that RT::Extension::MergeUsers adds a "Merge Users" box to the 
> User Administration page, which sounds like what I need.
>  
>     I've never installed an extension before.  That module has no 
> installation instructions (in fact, its POD seems b0rked).  I tried to 
> install it via CPAN.pm, but the test suite failed with "Can't locate 
> RT/Test.pm in @INC".  I tried to install RT::Test, but CPAN.pm said, 
> "No objects found of any type for argument RT::Test".
>  
>     How should I install this extension?  Thanks in advance.
>
> Eric J. Roode
> Senior Enterprise Developer
> Barrack, Rodos & Bacine
> (215) 963–0600
>
>  
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