[rt-users] RT with forms and workflow?

[Lorens Kockum]

On Wed, Sep 23, 2009 at 05:19:51AM +0900, Jesse Vincent wrote:
> > Sorry if haven't been keeping up
> > with the technology, but to me RT didn't support forms,
> > in the sense "custom fields mixed with text and laid out
> > on a page".  Has that changed?  Searching for "form" on
> > http://bestpractical.com/rt/features.html certainly doesn't
> > give that impression.
> 
> The features list on the corporate website is...not exactly exhaustive.
> Know any good marketing people who work cheap? ;)

Sure I do. Good, cheap, or available . . . pick any two.

Without going into marketing docs, I'd feel more confident in
spending time installing a new version of RT if I could first
find some technical documentation explaining how to set up such
forms; I have been singularly unable to find any such thing.

-- 
Lorens