[rt-users] ModifySelf Privilege Prevents Login

[Behzad Mahini]

Since I had installed RT-FM & RT-IR, ...at the command line using the  
Perl command I decided to include the paths to RT-FM & RT-IR libraries  
(Plugins), and the error message changed (from what I had sent  
earlier) to the following:


$sudo perl -I/usr/local/src/oppresso/rt-3.8.4/lib -I/ngs/app/rt/ 
oppresso/rt-3.8.4/lib -I/ngs/app/rt/oppresso/rt-3.8.4/local/plugins/RT- 
FM/lib  -I/ngs/app/rt/oppresso/rt-3.8.4/local/plugins/RT-IR/lib  -e  
'RT::LoadConfig(); RT::Init(); my $u = RT::User->new($RT::SystemUser);  
$u->Load("root"); $u->setPassword("<my_secret_pass>")'

Undefined subroutine &RT::LoadConfig called at -e line 1.


So, without Including the path to Plugins, it complains about "RT/ 
FM.pm" which was missing in the Included paths I had the first round,  
and I addressed it above, but it now complains about  
"RT::LoadConfig()", which it should be able to grab from:

	/my_above_path_2_RT/lib/RT.pm  ........(<<sub LoadConfig {require  
RT::Config .........}   >>
	& /my_above_path_2_RT/RT/Config.pm


So, why is complaining?

Thanks,
Behzad
On Sep 25, 2009, at 10:47 AM, Behzad Mahini wrote:

> ..I also looked at the real mysql log file (i.e., "  
> <serverName>.err"), and that did not reveal any worthy information,  
> besides its timestamp was also as of Aug 30th (again way before my  
> password problem of last night).
>
> -Behzad
> On Sep 25, 2009, at 10:25 AM, Behzad Mahini wrote:
>
>>
>> 1) Systemlog & MySQL log points:
>> ==========================
>> system.log file:
>>
>> RT[350]: FAILED LOGIN for root from xx.xx.xx.xx (/some_dir_xx// 
>> share/html/autohandler:268)
>> ..<<which is saying the same thing that my Apache error_log  
>> indicated>>
>>
>>
>> Mysql log files:
>> The only log files that I have for MySQL are binary log files and  
>> they are:
>>
>> mysql-bin.xxx0
>> mysql-bin.xxx1
>> ...
>>
>> and
>> ib_logfile0
>> ib_logfile1
>>
>> ..and timestamp associated to these ar as of Aug 30, 2009 (which  
>> way before I started having my password problem of yesterday!)
>>
>> 2) I rebooted my box, in the hopes of it clearing up some item that  
>> I am not aware of -- that did not do any good
>> ===============================================================
>>
>> 3) Using the "RecoverRootPassword" Wiki page, I tried to change my  
>> password at the command/Perl level:
>> = 
>> = 
>> = 
>> = 
>> = 
>> = 
>> = 
>> = 
>> = 
>> = 
>> = 
>> = 
>> = 
>> =====================================================================
>>
>> perl -I/opt/rt3/local/lib -I/opt/rt3/lib \
>>     -MRT -MRT::User \
>>     -e'RT::LoadConfig();RT::Init(); my $u = RT::User- 
>> >new($RT::SystemUser); $u->Load("root"); $u->SetPassword("secret")'
>> that did not help either, and I got the following complaint:
>>
>> Change of config option 'MaxInlineBody' at /ngs/app/rt/oppresso/ 
>> rt-3.8.4/local/plugins/RT-IR/etc/RTIR_Config.pm line 13 has been  
>> ignored. It's may be ok, but we want you to be aware. This option  
>> earlier has been set in /ngs/app/rt/oppresso/rt-3.8.4/etc/ 
>> RT_SiteConfig.pm line 152. at /usr/local/src/oppresso/rt-3.8.4/lib/ 
>> RT/Config.pm line 738.
>>
>> Change of config option 'Active_MakeClicky' at /ngs/app/rt/oppresso/ 
>> rt-3.8.4/local/plugins/RT-IR/etc/RTIR_Config.pm line 263 has been  
>> ignored. It's may be ok, but we want you to be aware. This option  
>> earlier has been set in /ngs/app/rt/oppresso/rt-3.8.4/etc/ 
>> RT_SiteConfig.pm line 186. at /usr/local/src/oppresso/rt-3.8.4/lib/ 
>> RT/Config.pm line 738.
>>
>> [Fri Sep 25 16:59:45 2009] [crit]: Can't locate RT/FM.pm in @INC  
>> (@INC contains: /usr/local/src/oppresso/rt-3.8.4/lib /ngs/app/rt/ 
>> oppresso/rt-3.8.4/lib /Library/Perl/Updates/5.8.8/darwin-thread- 
>> multi-2level /Library/Perl/Updates/5.8.8 /System/Library/Perl/5.8.8/ 
>> darwin-thread-multi-2level /System/Library/Perl/5.8.8 /Library/Perl/ 
>> 5.8.8/darwin-thread-multi-2level /Library/Perl/5.8.8 /Library/Perl / 
>> Network/Library/Perl/5.8.8/darwin-thread-multi-2level /Network/ 
>> Library/Perl/5.8.8 /Network/Library/Perl /System/Library/Perl/ 
>> Extras/5.8.8/darwin-thread-multi-2level /System/Library/Perl/Extras/ 
>> 5.8.8 /Library/Perl/5.8.6 /Library/Perl/5.8.1 .) at /usr/local/src/ 
>> oppresso/rt-3.8.4/lib/RT.pm line 627. (/usr/local/src/oppresso/ 
>> rt-3.8.4/lib/RT.pm:377)
>>
>> Can't locate RT/FM.pm in @INC (@INC contains: /usr/local/src/ 
>> oppresso/rt-3.8.4/lib /ngs/app/rt/oppresso/rt-3.8.4/lib /Library/ 
>> Perl/Updates/5.8.8/darwin-thread-multi-2level /Library/Perl/Updates/ 
>> 5.8.8 /System/Library/Perl/5.8.8/darwin-thread-multi-2level /System/ 
>> Library/Perl/5.8.8 /Library/Perl/5.8.8/darwin-thread-multi-2level / 
>> Library/Perl/5.8.8 /Library/Perl /Network/Library/Perl/5.8.8/darwin- 
>> thread-multi-2level /Network/Library/Perl/5.8.8 /Network/Library/ 
>> Perl /System/Library/Perl/Extras/5.8.8/darwin-thread-multi-2level / 
>> System/Library/Perl/Extras/5.8.8 /Library/Perl/5.8.6 /Library/Perl/ 
>> 5.8.1 .) at /usr/local/src/oppresso/rt-3.8.4/lib/RT.pm line 627.
>>
>>
>> -Behzad
>> On Sep 25, 2009, at 9:46 AM, Jesse Vincent wrote:
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20090925/b61fe468/attachment.htm>