[rt-users] Time in logs not matching system time

[Roderick A. Anderson]

Kimberly McKinnis wrote:
> Isn't Chicago GMT -5? RT will always log in UTC no matter what you
> do, but setting the timezone effects the user interface.

Interesting.  I have TimeZone in RT_SiteConfig.pm set to 'US/Pacific' 
and get the local time in the log files.  I am also using syslog which 
may explain the date/time beig correct.  (CentOS 5 in a Linux-Vserver guest)


\\||
Rod
-- 
> 
> -----Original Message----- From:
> rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Susan
> McClure Sent: Friday, September 25, 2009 9:29 AM To:
> rt-users at lists.bestpractical.com Subject: Re: [rt-users] Time in logs
> not matching system time
> 
> I have basically the same problem with the log 5 hours ahead. (I am
> CDT) I have a RHE Linux 5 system. I have tried both of these in the
> RT_SiteConfig.pm without any change:
> 
> Set($Timezone, 'US/Central'); and Set($Timezone , 'America/Chicago');
> 
> 
> Interestingly, when httpd first starts up the log has the correct
> time, but as soon as it uses RT, the timestamp changes ahead 5 hours.
>  The name change occurs right after the last Apache 2.2.3 info notice
>  about when the server was built.
> 
> Susie
> 
> ------- All,
> 
> I am seeing a time in the rt log file that is 4 hours in advance of
> the system time  (system time is EDT).
> 
> 
> IE
> 
> root at MyHelpDesk:/opt/rt3/var/log# date Fri Sep 25 11:38:41 EDT 2009 
> root at MyHelpDesk:/opt/rt3/var/log# tail -f rt.log
> 
> [Fri Sep 25 15:39:58 2009] [info]:
> RT::Authen::ExternalAuth::LDAP::GetAuth External Auth OK (
> HSCIDM_LDAP ): slander
> (/opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:139)
>  [Fri Sep 25 15:39:58 2009] [warning]: disable
> (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1142)
> 
> So, the system time is 11:38, while the log time is 15:38 (ok,
> 15:39...)
> 
> 
> My Rt_SiteConfig.pm has    Set($Timezone , 'US/Eastern');
> 
> Any one have any idea how to sync these up?
> 
> Thanks
> 
> 
> 
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