[rt-users] RT Upgrade 3.0.6 -> 3.8.5 database problem
Torsten Olschewski
torsten04 at nurfuerspam.de
Mon Sep 28 14:50:28 EDT 2009
Hi Ruslan,
> This happens when Name in the Users table contains duplicate values in
> terms of case-sensetivity or incorrect UTF-8 data that gets converted
> to empty string.
>
> You either have two users with name 'Санкт-Петербург'
> spelled in
> different case or this value is not UTF-8, but cp1251, koi8-r or may
> be cp866. The latter may happen because of spam.
I'am not a MySQL guru. How can I find this users or how can I fix this
problem? There are about 30k users. Most of them from spam mail.
Can I use the option --with-charset=binary with mysqldump to
export the old database?
Thanks and regards
Torsten
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