[rt-users] ModifySelf Privilege Prevents Login

[Behzad Mahini]

So in my situation, I have to do a re-installation of 3.8.4 (and RT-FM  
& RT-IR).  Are the following steps in the sequence listed below  
correct (if anything missing, please comment):

1) back up MySQL (mysqldump....)
2) backup (copy) my existing RT_SiteConfig.pm -- to replace the one  
that gets installed as part of the following steps
Using Ref:	http://wiki.bestpractical.com/view/ManualInstallation
3) Drop DB:
	make dropdb
4) No need to do another "make testdeps" & "make fixdeps" -- (as they  
were previously done)
5) Init DB:
	make install
	make initialize-database
6) Restore the database (backed up per step 1)
Question:
	If I restore the backedup database (per step 1), will I not again  
cause the same set of problems I had encountered before?
7) Stop & restart the Webserver (Apache).


Thanks,
Behzad

On Sep 28, 2009, at 12:57 PM, Jesse Vincent wrote:

>
>
>
> On Mon, Sep 28, 2009 at 08:52:35AM -0700, Behzad Mahini wrote:
>> Only the un-privilged ones.
>
> I'm stumped. Without looking into your RT, I'm not sure what's going
> wrong.
>
>> -Behzad
>> On Sep 28, 2009, at 8:50 AM, Behzad Mahini wrote:
>>
>>> Only the un-privilged ones.
>>>
>>> -Behzad
>>> On Sep 28, 2009, at 8:44 AM, Jesse Vincent wrote:
>>>
>>>>
>>>>
>>>>
>>>> On Mon, Sep 28, 2009 at 08:42:11AM -0700, Behzad Mahini wrote:
>>>>> None whatsoever. Everything was working fine prior to the  
>>>>> ModifySelf
>>>>> change of mine, and all I wanted to do was grant my users the
>>>>> privilege to be able to change their own passwords, using:
>>>>>
>>>>> 	Configuration > Global > User Rights > user_xyz was Granted
>>>>> 	ModifySelf
>>>>
>>>> Can any of your other users log in?
>>>>>
>>>>> -Behzad
>>>>>
>>>>>
>>>>> On Sep 28, 2009, at 8:32 AM, Jesse Vincent wrote:
>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Fri, Sep 25, 2009 at 06:28:09PM -0700, Behzad Mahini wrote:
>>>>>>> Here is what I received (and 12 matches with the id for my  
>>>>>>> 'root')
>>>>>>>
>>>>>>> [Sat Sep 26 01:25:15 2009] [warning]: 12 at ./ 
>>>>>>> replace_password.pl
>>>>>>> line
>>>>>>> 15. (./replace_password.pl:15)
>>>>>>> [Sat Sep 26 01:25:15 2009] [warning]: 0That is already the  
>>>>>>> current
>>>>>>> value at ./replace_password.pl line 20. (./replace_password.pl: 
>>>>>>> 20)
>>>>>>>
>>>>>>
>>>>>> Have you configured any sort of external authentication for RT or
>>>>>> made
>>>>>> any other code customizations?
>>>>>
>>>>
>>>> -- 
>>>
>>
>
> --