[rt-users] RTFM article "Content" field not editable

Kevin Falcone falcone at bestpractical.com
Thu Apr 1 15:44:19 EDT 2010


On Thu, Apr 01, 2010 at 03:31:46PM -0400, Jeff Blaine wrote:
> Nevermind.  I figured it out.  Based on the number of results
> I found regarding this problem when searching, perhaps it
> needs to be noted more strongly what one must do to get an
> actual working RT instance?

From the README
9) Before you can add content to RTFM articles, you will need to configure
   classes and custom fields. For details, see lib/RT/FM/Introduction.pod

I believe Introduction.pod covers this topic well, but doc patches are
always welcome.

-kevin


> On 4/1/2010 3:16 PM, Jeff Blaine wrote:
> >For some reason we cannot get the 'Content' portion of an
> >RTFM article to be displayed as editable content.
> >
> >RT 3.8.7 and RTFM 2.4.2
> >
> >The users in question (myself included) have all RTFM privs.
> >
> >Any ideas?
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