[rt-users] User prompted for authentication when opening new tabs

Michael Ellis michael_ellis at umanitoba.ca
Mon Apr 5 23:39:21 EDT 2010

Yeah, I left that out intentionally becase I can't confirm it's not  
happening in multiple browsers.

He's one of those people who say it happens everytime, even though  
when he tries to show you it only he has to do it a dozen times before  
it manifests.

He claims it's happening in both firefox and IE, but I've only seen it  
happen in IE 7.

I'll check if he's using incognito or inprivate or whatever, though.  
He just might be.



Sent from my iPhone

On Apr 5, 2010, at 6:08 PM, Stuart Browne <stuart.browne at ausregistry.com.au 
 > wrote:

>> -----Original Message-----
>> From: Michael Ellis
>> Does anyone know of a browser setting that could explain why one user
>> is prompted to authenticate for new tabs within the RT system? This
>> does not happen every time, but enough to be annoying. RT is set to
>> expire sessions after 8 hours.
> It'd help to know what browser.  Off the top of my head though, I'd  
> say a browser running in private / hidden mode could possibly do this.
> Stuart
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com

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