[rt-users] rt emailing extra line breaks

Jesse Vincent jesse at bestpractical.com
Fri Apr 9 09:27:11 EDT 2010




On Fri, Apr 09, 2010 at 01:08:02PM +0400, Vitaly Tskhovrebov wrote:
> We're doing a lot of emailing through RT. So we have an issue, when
> quotation has much more line breakes, then in original letters. It seems
> like RT doing s/\n/\n\n/ every time. I.e.:
> 


1) What version of RT?
2) What version of outlook is "he" using?

> From: me
> To: him
> Subject: [RT #1] some ticket
> 
> Some text here
> And here
> And here again
> 
> 
> If answer this message, we receive from RT like that:
> 
> From: him
> To: me
> Subject: RE: [RT #1] some ticket
> 
> Here's an answer
> And more of the words
> 
> ---Original Message---
> From: me
> 
> To: him
> 
> Subject: [RT #1] some ticket
> 
> 
> Some text here
> 
> And here
> 
> And here again



> 
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