[rt-users] Setting Priority via Create New Ticket In...

Jeff Voskamp javoskam at uwaterloo.ca
Mon Apr 19 13:21:24 EDT 2010


On 04/19/2010 01:12 PM, Jeff Blaine wrote:
> I've searched and found no previous thread on the topic.
>
> Before I start digging around in RT 3.8.7 files...
>
> Priority does not show up in our RT when using 'Create
> New Ticket In..." and we'd like it to.  Is something
> broken, or is it correct and we'll need to make local
> mods?
>
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> Buy a copy at http://rtbook.bestpractical.com
>
Take a good look for  "Show details" in the upper right of the "Create a 
new ticket" page.

Jeff



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