[rt-users] Initiate Template via custom scrip action

Kristian Davies kristian.davies at gmail.com
Tue Apr 20 13:12:43 EDT 2010

> What happens if you move your action code to the condition and then make you
> rAction : Notify Requestors with the Template you need ; ie your condition
> will be something like:

Thanks for the reply.  I already tried that, but just to sanity check
I tried it again.  No avail.  Requestor doesn't get any emails.


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