[rt-users] A 'personal' watch list?

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Fri Apr 23 10:32:34 EDT 2010


Stars are just bookmarks, similar to gmail. They don't let you track
ticket progress directly. For that you either need to add yourself as
a watcher, or use a dashboard report (also new to 3.8). With a dashboard
you take a saved search query (could even be "starred tickets") and
return information about them e.g; periodic email.

-- 
Cambridge Energy Alliance: Save money. Save the planet.



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