[rt-users] Create child or dependency ticket in a different queue?

[Christian Loos]

Maybe checkout also this extension:
http://github.com/bestpractical/rt-extension-spawnlinkedticketinqueue

Am 27.04.2010 10:32, schrieb Torsten Brumm:
> Hi,
> check out: http://github.com/bestpractical/rt-extension-cloneticket-withdata
> 
> <http://github.com/bestpractical/rt-extension-cloneticket-withdata>this
> add on gives you much more options!
> 
> Torsten
> 
> 2010/4/26 Nick Kartsioukas <change+lists.rt at nightwind.net
> <mailto:change%2Blists.rt at nightwind.net>>
> 
>     When looking at the Basics display for a ticket, under Links one can
>     click "create" next to each of the link types to create a new ticket
>     that inherits the attributes of the currently-viewed ticket.  However,
>     most of these attributes can be changed such as owner, status, etc.  The
>     one that cannot be changed is what queue the new ticket will be created
>     in...this appears to be fixed to whatever queue the current ticket is
>     in.  Has anyone succeeded in modifying RT so the new ticket can be
>     created in a different queue?
>     I suspect there would be problems with custom fields varying between
>     queues, but thought I'd ask anyway...
> 
>     Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>     Buy a copy at http://rtbook.bestpractical.com
> 
> 
> 
> 
> -- 
> MFG
> 
> Torsten Brumm
> 
> http://www.brumm.me
> http://www.elektrofeld.de
> 
> 
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com