[rt-users] Information regarding use of CFs in RT
Raed.El-Hames at vialtus.com
Fri Aug 6 05:41:13 EDT 2010
Ø Does creation of custom fields in RT will bring any performance issue.
No ; Obviously if you add 100 cf to a ticket it will take a lot longer to display because it will need to look up these CF values
Ø Do RT maintains a different table to stores these custom tables.
Yes 4 of them, CustomFields, CustomFieldValues , ObjectCustomFieldValues, ObjectCustomFields
Sorry cannot help with 3 , I do n't use RTIR
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Rahul Chaturvedi
Sent: 06 August 2010 10:31
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Information regarding use of CFs in RT
Can some help me in getting these answers.
1. Does creation of custom fields in RT will bring any performance issue.
2. Do RT maintains a different table to stores these custom tables.
3. Also can there be any performance issue by using RTIR with RT. Currently i am using 2.4.4 of RTIR with 3.8.8 of RT with latest postgres as DB.
Any help with these question will be highly appreciable.
Thanks & Regards
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